Policies
Please find all Coffin Works policies on this page. Please read our terms carefully and if you have any questions or concerns, please contact us on newmanbrothers@coffinworks.org
Who we are
We are the Coffin Works. We are a charity owned and run by Birmingham Conservation Trust.
Registered Charity No. 1063124
Company Registration No. 03380637
Trading Company No. 02396218
VAT Registration No. 754 1150 55
Our website address is: https://www.coffinworks.org
Our site address is: Coffin Works, 13-15 Fleet Street, Jewellery Quarter, Birmingham, B3 1JP
Our contact telephone number is: 0121 233 4785
Our contact email is: newmanbrothers@coffinworks.org
Privacy policy
The privacy and security of your personal information is extremely important to us. This privacy policy explains how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.
To sign up for our mailing list, we require your email address to contact you with our marketing newsletters and emails.
To submit a meeting room or group booking enquiry, we require your name, email, address and contact telephone number to enable us to contact you about the requested booking.
To submit a volunteer application form, we require your name, email and contact telephone number to enable us to contact you about your application.
To make a purchase via our shop we need to have your name (First, Last) and email address. This is to do two things:
1. To enable us to fulfil your order with us, it is used to send you your email confirmation with a link to your download of the book.
2. We also embed your full name, email address and date of purchase into the PDF copy of the book you can download, this is to stop any unwanted sharing or printing of our book. We do not share these details with any third parties, and they are not used to contact you for any purpose other than about your order.
All of the information that is collected on our website will be handled in accordance with GDPR legislation.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We will not share any data given during meeting room, group booking or volunteer applications forms outside of our organisation.
In order to process payment via our online shop, we use PayPal. During checkout on their website, you will need to fill out any information they require to complete and process your order, however, we do not directly share any of your personal data other than your name and email address, and only then, with PayPal. Whilst on PayPal, you will be covered by their GDPR and data protection. We do not receive any payment information, it is all processed directly with PayPal.
If you opt-in to receive our newsletter, you consent to us contacting you via Coffin Works and Mailchimp. Your details are stored by Mailchimp. Please see their full privacy policy here: Mailchimp’s Legal Policies | Mailchimp
Data given via meeting room, group bookings or volunteer application forms will be stored for up to 1 year.
If you opt-in to our newsletter, your details will be stored until such time you opt-out of communications.
If you have made a purchase with us, we will retain your name, email address and an automatically generated order number unique to your order for up to 12 months. This is solely to keep your order available should you require to download your purchase again.
You can request a copy of all data we hold about you.
We will be more than happy to update or delete any personal data upon request (please email newmanbrothers@coffinworks.org quoting your name and, if applicable, order number) and we will remove your data from our website. This will delete your name, email, telephone number, address and any order you made with us, please note, this will mean you can no longer re-download your purchase.
Your data is only used on our website and Mailchimp, only PayPal will require further information if you purchase a product.
You data is encrypted when you enter any information onto our website, and our database is also encrypted.
Cookie policy
Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. The Cookie Policy specifically explains how we, our partners, and users of our services deploy cookies, as well as the options you have to control them.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to ‘remember’ you and your preferences, either for a single visit (through a ‘session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors, and perform essential functions. Cookies may be set by the site our site (known as ‘first party cookies’), or by third parties, such as those who serve content or provide advertising or analytics services on the website (‘third party cookies’).
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and generally improving your experience online. For example, cookies may tell us whether you have visited the website before or whether you are a new visitor. They also allow us to personalise your experience.
Our website uses a limited amount of cookies to collect information about your visit. Some cookies are necessary for technical reasons; some enable a personalized experience for visitors; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the ‘like’ or ‘follow’ button on a post, for example).
Below the different categories of cookies set by us are outlined, with specific examples detailed in the tables that follow. This includes their name and purpose. Certain cookies are only set for logged-in visitors, whereas others are set for any visitors, and these are marked below accordingly.
Strictly Necessary: These are the cookies that are essential for coffinworks.org to perform basic functions. These cannot be turned off.
Functionality: These cookies are used to store preferences set by users such as account name, language, and location.
Performance: Performance cookies collect information on how users interact with coffinworks.org, including what pages are visited most, as well as other analytical data. These details are only used to improve how the website functions.
Tracking: These are set by trusted third party networks (e.g. Google Analytics) to track details such as the number of unique visitors, and pageviews to help improve the user experience.
Third Party/Embedded Content: coffinworks.org makes use of different third party applications and services to enhance the experience of website visitors. These include our booking partner, Art Tickets, social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from YouTube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.
On your first visit to us, we’ll tell you about the other types of cookies, and ask you to choose which cookies we can use.
Visitors may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored — either through built-in functionality or by utilising third party plugins.
It’s important to note that restricting or disabling the use of cookies can limit the functionality of sites, or prevent them from working correctly at all.
To find out more on how to manage and delete cookies, visit aboutcookies.org.
Some specific opt-out programs are available here:
Google Analytics – https://tools.google.com/dlpage/gaoptout
We will occasionally update this cookie policy to reflect changes in our practices. We recommend that you check this page from time to time to inform yourself of any changes in this cookie policy.
You can find more information about the individual cookies we use and the purposes for which we use them here:
Name | Value | Domain | Expires | Size | Priority | Notes |
cart_hash | fcf185b42d023ba283682e99 46349199 | www.coffinworks.org | Session | 53 | Medium | Woocommerce shop |
woocommerce_items_in_cart | 1 | www.coffinworks.org | Session | 26 | Medium | Woocommerce shop |
wp_woocommerce_session_48efee 73f6d3c3965eaeee0c31bf8be2 | t_44195289a6afc0adb39653d 1e1cd0b%7C%7C168035216 0%7C%7C1680348560%7C %7C7401492d2cc30105b414 2c31ebd60294 | www.coffinworks.org | 2023-04-01T12:29:21.232Z | 157 | Medium | Woocommerce shop |
_ga | GA1.2.300326408.16577002 02 | www.coffinworks.org | 2024-04-24T15:00:24.974Z | 29 | Medium | Google Analytics |
Terms of use
If these Terms and Conditions are not accepted in full, the use of this website must be terminated immediately.
The Coffin Works does not represent or warrant that the information accessible via our website is accurate, complete or current.
In no circumstances, to the fullest extent permitted at law, shall the Coffin Works nor any of its officers or employees be liable for any loss, additional costs or damage howsoever arising suffered as a result of any use of this website or the information, content, or products.
By using our website you agree to:
Not using material on this website for any unlawful purpose.
Not making any use of this website, so that it is interrupted, damaged, rendered less efficient or its functionality is in any way impaired.
Not using this website to transmit any material for the purposes of publicity, promotion and/or advertising on behalf of yourself or anyone else.
Not making this website, or any part of it, appear on any other website as having a special relationship with that or any other website(s).
Not post or send to or from this website, any material for which you have not obtained all necessary consents or which is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy or is otherwise contrary to the law of the United Kingdom.
The page content of this website is the copyright of the Coffin Works and of those third parties who have granted us permission to use their own copyrighted material. All rights are reserved.
The material on this website may be printed, retrieved or downloaded to a local disc solely for your personal use. It should not be used commercially, or offered for sale or for distribution.
No content of this website may be copied, modified, published or otherwise incorporated into or stored as part of any other website, electronic retrieval system or other work in any form, without the express prior written permission of the Coffin Works. Should you wish to apply for such consent, please contact us on newmanbrothers@coffinworks.org
Our website links to third party information providers who are not affiliated with the the Coffin Works.
We do not endorse any of these sites, nor the information or merchandise contained or offered by these sites. We have not taken any steps to confirm the accuracy or reliability of any of the information contained in such third parties’ websites, and do not make any representations or warranties as to the security of any information (including, without limitation, personal information) you might be requested to give any third party.
In no event shall the Coffin Works be liable for any damages whatsoever, including, without limitation, costs of procurement of substitute goods or services, lost profits, lost data, or any direct, indirect, special, punitive, incidental, exemplary or consequential damages related to the use, inability to use, performance or non-performance of the information or merchandise offered by such third party sites, even if the Coffin Works has been advised previously of the possibility of such losses or damages.
Individuals who believe that their intellectual property rights have been infringed either through the Internet or via online services provided by us should contact us at newmanbrothers@coffinworks.org. We will investigate such complaints and, if satisfied that infringement is taking place, will take the appropriate action to remove or block access to the appropriate material.
Shop terms and conditions
The privacy and security of your personal information is extremely important to us. These terms and conditions explain how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.
To make a purchase we need to have your name (First, Last) and email address. This is to do two things.
1. To enable us to fulfil your order with us, it is used to send you your email confirmation with a link to your download of the book.
2. We also embed your full name, email address and date of purchase into the PDF copy of the book you can download, this is to stop any unwanted sharing or printing of our book. We do not share these details with any third parties, and they are not used to contact you for any purpose other than about your order.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
In order to process your payment, we use PayPal. During checkout on their website, you will need to fill out any information they require to complete and process your order, however, we do not directly share any of your personal data other than your name and email address, and only then, with PayPal. Whilst on PayPal, you will be covered by their GDPR and data protection. We do not receive any payment information, it is all processed directly with PayPal.
If you have made a purchase with us, we will retain your name, email address and an automatically generated order number unique to your order for up to 12 months. This is solely to keep your order available should you require to download your purchase again.
You can request a copy of all data we hold about you.
We will be more than happy to update or delete any personal data upon request (please email newmanbrothers@coffinworks.org quoting your name and, if applicable, order number) and we will remove your data from our website. This will delete your name, email, telephone number, address and any order you made with us, please note, this will mean you can no longer re-download your purchase.
Data given during a purchase via our website is only used on our website, and only PayPal will require further information if you purchase a product.
You data is encrypted when you enter any information onto our website, and our database is also encrypted.
Volunteer policy
Here you’ll find information on volunteering including our policies and expectations.
Volunteering is important to Birmingham Conservation Trust’s work. This statement is designed to demonstrate our commitment to volunteering and individual volunteers, ensuring all volunteers are treated consistently, equally and fairly. We believe we can achieve more with volunteers. We value and appreciate the full worth of all volunteers.
You are whoever you are – Birmingham Conservation Trust is committed to equal opportunities.
- You will be made to feel welcome by the organisation
- Your skills will be matched with our opportunities wherever possible
- You will be volunteering for an organisation which opposes all forms of illegal discrimination
- You are covered by Birmingham Conservation Trust insurance if working under our instruction
- You will be appreciated and recognised for your contribution to Birmingham Conservation Trust
- You will be provided with training and support in order to fulfill your volunteer role
- Your work conditions will be safe and healthy wherever possible – risks will be advised where necessary
- Birmingham Conservation Trust will help you to resolve any problems that arise
- You will be given regular opportunity to review what you do with your manager
- Birmingham Conservation Trust will seek your views on volunteering and your experiences as a volunteer
- You will be entitled to claim back travel expenses to and from the place of volunteering at a rate of up to £5 per shift including parking (please submit receipts or tickets).
- Fulfil volunteering within the terms specified in organisational policies and in the volunteer’s role description
- Be reliable in delivering tasks identified, honest in all dealings and treat everyone you encounter through your work with BCT with respect
- Work safely and responsibly
- Attend appropriate training and promote understanding and enjoyment of Birmingham’s built heritage
- Be able to commit to a four hour shift on a fortnightly basis
You will be entitled to claim back travel expenses to and from the place of volunteering. This includes mileage. The maximum rate per day is £5, including parking (please submit receipts or tickets).
Claiming other ‘out of pocket’ expenses need to be agreed in advance with Coffin Works’ staff and you will need to keep a receipt for your claim.
